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About Our Team Join the Team

Join the Team

Truth For Life is an international radio and digital-based Bible-teaching ministry that teaches the truth of Scripture with uncompromising clarity and applicability to everyday life. The ministry exists to teach the Bible with clarity and relevance so that unbelievers will be converted, believers will be established and local churches will be strengthened.

A 501(C)3 non-profit organization, Truth For Life employs a team of skilled professionals with broad experience in digital communications, operations management, marketing, project management and audio production.

Encountering a season of exponential growth, Truth For Life is adding experienced professionals to staff and is seeking individuals to fill the following open positions:

 


 

Video Producer

Mission:

The mission of this role is to represent Truth For Life’s dedication to excellent Biblical content through video capture and editing. The desired applicant will produce video sermon files and online video streaming, delivering the highest-quality possible. In conjunction with the Content Team, the Video Producer will be responsible for shooting, editing, producing, managing and archiving these video files. This person will also collaborate with Content Team to identify new video content opportunities, generating content deliverables for distribution through all communication channels.

First-Year Outcomes:

  • Practical working knowledge and understanding of all aspects of Truth For Life weekly video production.  
  • Play a key role in the creation of short videos for social media and website use to support bi-weekly resources, Year End campaign, Truthpartner campaign, and other initiatives.
  • Establish processes for video handling and productions.  Document procedures to enable coordination with all departments as necessary.
  • Successfully meet all production deadlines with excellent deliverables.

 

Competencies:

  • Passion: Wholehearted commitment to the mission of Truth For Life
  • Excellence: Strong focus on video quality, content integrity, attention to detail, and accuracy
  • Organization/Planning: Able to independently manage priorities, deadlines, resources, and deliverables for a successful and timely outcome
  • Efficiency: Committed to high quality, high producing, lean operation 
  • Judgment/Decision Making: Equally considers objective facts and subjective experience/feedback to make the best decision
  • Accountability: Willingly held (and holds others) accountable to content quality, accuracy, and integrity
  • Adaptability: Easily adjusts to new conditions on the fly, and welcomes challenges as opportunities.
  • Tenacity : Highly persistent in maintaining or seeking to meet goals/objectives, determined to overcome obstacles 
  • Assertiveness: Proactively offers suggestions, opinions, and openly asks questions 
  • Creativity: Can contribute creatively, thinking outside-the-box to identify new content opportunities and contribute to content planning
  • Technology: Stay up-to-date and keyed into the technological changes of the video industry, and bring that insight to bear on workstation, camera, lighting, and other purchases

Apply Now

Applicants must complete the Topgrading assessment in order to be considered for this position. The position will remain posted until filled.

Please email any questions to:

Mike Costlow
Operations Manager
mcostlow@truthforlife.org

 

Customer Service Representative ― Full Time

Primary Responsibilities:

  • Understand and embrace our mission: to see unbelievers converted, believers established, and local churches strengthened.
  • Handle phone calls, e-mail, and postal mail from listeners in the U.S., Canada, and other countries.
  • Respond to listener communication in a professional, courteous, and prompt manner.
  • Process orders and donations.
  • Troubleshoot and assist customers with basic technical difficulties (i.e. how to download an MP3 file).
  • Update and maintain listener accounts in the constituent database.
  • Prioritize and organize daily projects based upon degree of importance and level of urgency.
  • Answer questions and help listeners find specific teachings and other resources.
  • Field listener feedback and prayer requests.
  • Actively seek to stay connected to ministry happenings through the daily broadcast, emails, and website features.

Essential Skills and Abilities:

  • Excellent verbal and written communication skills with emphasis on phone etiquette.
  • Attention to detail and desire for quality service.
  • Proficient in Microsoft Office with experience in mail merging.
  • Proactive approach to learning and customer service.
  • Strong computer skills and experience with windows based systems.
  • Ability to key 70 wpm.
  • Keen ability to actively listen and anticipate questions.
  • Ability to multi-task.
  • Ability to handle consecutive phone calls efficiently and effectively.

Some customer service or professional phone operator experience is preferred. This position is a full-time, 40 hour per week position, located at the Truth For Life offices in Chagrin Falls, Ohio.

Are you interested in joining the team? The first step in applying with Truth For Life is completing our Topgrading assessment tool, which gives us a complete picture of your background and experience. The Topgrading tool is located here:

Apply Now

Applicants must complete the Topgrading assessment in order to be considered for this position. The position will remain posted until filled.

Please email any questions to :

Mike Costlow
Operations Manager
mcostlow@truthforlife.org

 


Front-End Web Developer

Mission:

To create, maintain, and continually improve the front-end user interface and experience on all Truth For Life digital channels, supporting the overall ministry mission and commitment to excellence.

Outcomes for Year 2017/8:

  • Maintain and improve upon existing digital production cycles
  • Maintain and improve the current TFL website, email campaigns, blog, etc, with a focus on UX, speed and design
  • Support development of mobile app as it interacts with web properties
  • Take ownership of ongoing updates and maintenance of current site
  • Resolve customer experience issues within 24 hours of identification
  • Initiate and actively engage at least topics of ongoing learning (books, courses)

 

Competencies:

  • Integrity: Steadfast commitment to biblical principles for living and working
  • Passion: Wholehearted dedication to the mission of Truth For Life
  • Passion: Committed to excellent user experience across all major platforms and devices
  • Experience: 3+ years with CSS/HTML/JavaScript, demonstrating a superior skillset
  • Experience: Design experience and familiarity with Adobe suite of tools
  • Experience: Understanding of and/or experience with React library a plus
  • Creativity: Ability to provide creative ideas and solutions at the code and interface level as well as high-level marketing and communication
  • Judgment/Decision Making: Commitment to data-driven decisions with the help of research, user-testing, and experience
  • Strategic skills: Good understanding of marketing, call-to-action, and ROI in terms of how a page or design is developed
  • Customer focus: Commitment to superior customer service and expedient customer issue resolution
  • Independent: Able to manage multiple tasks and effectively meet deadlines without being closely managed
  • Resourceful: Readily adopts new tools and clever approaches to overcome difficulty
  • Adaptability: Easily adjusts to new conditions and welcomes challenges as opportunities
  • Team player: Willingly and reliably works in cooperation with and support of others
  • Innovative: Introduces new ideas and methods to meet new requirements or changing market demand
  • Assertiveness: Proactively offers suggestions, opinions, and openly asks questions v
  • Tenacity: Highly persistent in maintaining or seeking to meet goals/objectives, determined to overcome obstacles

Apply Now

Applicants must complete the Topgrading assessment in order to be considered for this position. The position will remain posted until filled.

Please email any questions to:

Mike Costlow
Operations Manager
mcostlow@truthforlife.org